The common thread throughout my career has been sales, managing teams, technology, and systems. I've sold over the phone and face to face. I've built and run teams. I've trained people on new tools until they could teach their own teams to use them. When a process is clunky or a team is stuck, I'm able to map out what's slowing us down and build something better. Here are a couple of examples of that.
A couple of things I built
Call Guide & Coaching Tool
A call-scripting and coaching guide I built to help new and struggling specialists learn the call flow, with an audio walkthrough.
View the call guide → K HealthMember Activation Walkthrough
A walkthrough of the activation frameworks, scripts, and tracking system I built as a founding member of the activation team.
View the walkthrough →The kind of work I'm looking for
Sales
I get hooked on sales because of the leaderboards. It's hard to feel like an impostor when you're sitting at the top of the board, and the paycheck that comes with it doesn't hurt either.
Managing and building teams
Building and training teams is some of my favorite work. I've run teams, coached struggling ones back to the top, and trained people on new tools until they could turn around and teach their own teams to use them. What I care about most is helping each person get better at their role.
Technology and AI
A few years ago it became clear that AI was going to shape the way we all work, so I spent the last three years heavily engaged in studying it. I'm hoping to find a role where I can use AI in my day-to-day work, whether that's building tools for a team or setting up systems for a department.
Systems and flow
Setting up systems and spotting what's breaking the flow comes naturally to me. Where are people getting stuck? What's slowing the work down, and what can I put in place to fix it? That's the work I'm best at.
Whatever the role, I bring all four of these with me. I'm glad to be on the sales floor; you can't lead a team well without knowing the job from the inside. And I'm just as happy building the systems and tools that help everyone hit their numbers. The best results come when all of it works together.